

Green-to-Clean Recovery
From swamp to swim-ready. We bring pools back from the dead.
Service Description
Your pool turned into a swamp? We've seen worse. Our Green-to-Clean Recovery service is a multi-visit intensive treatment that takes your pool from green, black, or any color it shouldn't be back to crystal clear swim-ready water. Includes heavy debris removal, multiple shock treatments, aggressive filtration cycling, complete chemical rebalancing, filter cleaning (or replacement recommendation if needed), and full system diagnostic. We use the Orenda startup protocol — the industry gold standard — and document every step with photos through your PoolBrain™ customer portal. Most recoveries take 3-7 days depending on severity. We don't leave until the water is clear and balanced. Their Best Is Our Baseline.™
Cancellation Policy
DEFAULT POLICY STATEMENT Rocket City Water Wizards™ This Default Policy Statement serves as a general reference guide to our company policies. All services provided by Rocket City Water Wizards™ are governed by specific policies detailed in separate documents, including but not limited to: Payment and Refund Policy Subscription Services Policy Booking and Cancellation Policy Repair and Replacement Policy Estimate Policy Waitlist Policy Emergency Service Policy These policies comply with all applicable federal, state, and local laws, including those specific to Alabama and Madison County. Our policies adhere to industry standards for water treatment services (NAICS: 561790) to ensure transparent, fair, and consistent service delivery. For the most current version of any policy or for clarification, please contact our customer service team: Rocket City Water Wizards™ EIN: 83-1114912 Toll-Free: (833) H2O-WZRD [(833) 426-9973] Email: info@rocketcitywaterwizards.com Address: PO Box 11042, Huntsville, AL 35814 All customers are bound by these policies when engaging our services. We reserve the right to modify these policies at any time, with notice provided to active customers. Current policies are always available upon request and posted at our place of business. By engaging our services, customers acknowledge that they have read, understood, and agreed to abide by all applicable policies. Last Updated: March 10, 2025 This document serves as a reference guide only. Please refer to the specific policy documents for complete details regarding any particular aspect of our service agreements.
Contact Details
Toll Free call (833)H20-WZRD (420-9973)
info@rocketcitywaterwizards.com
645 Wynn Drive Northwest, Huntsville, AL, USA